Original topic:

Missing legs from dishwasher order - customer service doesn’t help

(Topic created: 3 hours ago)
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CuriousOOO
Astronaut
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Kitchen and Family Hub

Hello Samsung Experts.

We’ve just received a brand new Samsung dishwasher DW90F89T0U12AA.

When we unpacked it to install, we discovered that 2 back legs were missing from the item. Now, we can not install it. Our old dishwasher was picked up during the order delivery. I spent 8 hours today chatting and calling Samsung customer “service”, and they kept disconnecting or offering to return this item ( and said I would loose my bulk discount- I purchased 3 large appliances during Black Friday - when I return this dishwasher!). So, we just decided to buy new legs online to have our brand new dishwasher installed. Can you please advise what leg we can buy for our dishwasher model.

 Thank you very much!

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GaryB82
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

Are you referring to the leveling legs that twist up and down if so then this should be the part your missing 

https://samsungparts.com/products/dd61-00331b



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