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Original topic:

Freezer light not turning on

(Topic created: 01-11-2021 12:28 PM)
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userV18KpvzHD9
Constellation
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Kitchen and Family Hub

Looking to see why our new refrigerator's freezer light isn't working when we pull drawer open. Upon looking where it shtbe there is a flat light and 2/3 blank slots any help is appreciated

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Solution
MsBri1
Neutron Star
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Kitchen and Family Hub

Try to power cycle the unit. You can do so by unplugging the unit or turning the unit off at the breaker for about 2 mins. If the light still doesn't turn on after that then service is required to replace the light. 

 

You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/


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