Dishwasher only 3-4 years old silverware drawer is disintegrating. Never had a dishwasher have the baskets/drawers/shelves do this. Clearly defective. Anyone else have this problem??
Contacted support - Ticket # <hidden> but NO REPLY.
Hi there, We can certainly understand your concern with this. Based on what you've described, the best option would be to replace the cutlery basket. Due to the age of your dishwasher, you have a couple options for doing this. First, you can purchase a new basket from SamsungParts.com or by calling 1-800-627-4368. Alternatively, you also have the option to use the following link to locate a service center in your area to replace the damaged parts for you. http://www.Samsung.com/us/support/service/location
Hi there, We can certainly understand your concern with this. Based on what you've described, the best option would be to replace the cutlery basket. Due to the age of your dishwasher, you have a couple options for doing this. First, you can purchase a new basket from SamsungParts.com or by calling 1-800-627-4368. Alternatively, you also have the option to use the following link to locate a service center in your area to replace the damaged parts for you. http://www.Samsung.com/us/support/service/location
