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Having issues getting service on my sound bar. Was told my only option is to send it in. That is not an option for me. The only service company in... View Post 
Samsung_Moderator
We certainly understand where you are coming from, and we would like to thank you for sharing this c... View Post |
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Smart things is not finding my HW-S50B soundbar. All documentation says to use Smart Things to monitor and update my soundbar. But STs is not... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Since you are having issues with not being able to connect your s... View Post |
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My subwoofer has a significant delay from the rest of the speaker setup. I've tried re-pairing the subwoofer and surround speakers to the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your subwoofer not staying... View Post |
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I just purchased a QN90C. It came with a HW-Q600C remote. I added the Verizon FIOS app. The Samsung remote works to change channels and volume... View Post
Samsung_Moderator
We can't guarantee that the remote will work different features within a third party application. Wi... View Post |
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Im having problems adding Keyboard, headphones and mouse to my Samsung 55" Frame tv. Will the smart keyboard trio 500 connect for sure? My... View Post 
user_ams007
Please unplug Your TV from the power outlet for about a minute or two, This is a Soft reset and norm... View Post |
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I hate the volume slider for the Q990B (not sure if it's like this for all their soundbars). It's more difficult than it needs to be when... View Post 
JBTechfanatic
They have updated the app to do either. Make sure your tv and phone have the latest firmware. You k ... View Post |
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I’m having to same problem with my Giga Mx js9500 system I JUST WANT IT FIXED. I replace the Bluetooth chip and still not working.  Will to pay for... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the need to get your sou... View Post |
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My sound bar does not connect to the sound system, I have tried all kinds of ways that I have searched on Google and YouTube apart from the... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the frustration of ... View Post |
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Prime Video app does not work. I have attempted to delete and re-install, but I get repeating messages like "Try again later" View Post
Samsung_Moderator
There could be a myriad of reasons as to why the app isn't working, like a network connection issue,... View Post |
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The problem I'm facing is related to the audio output of the system. When I'm watching a movie or streaming content through the Home... View Post
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community, and we definitely understand your con... View Post |
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hw-b550 streambar won't turn on email: <hidden> View Post 
Gossipfunda
If your HW-B550 Streambar won't turn on, here are a few troubleshooting steps to try: Check Power: M... View Post |
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Samsung QN55QN90B TV and HW-Q60C Soundbar don't seem to work together to produce quality sound. When connected via E-Arc, (Streaming) the... View Post
JBTechfanatic
The reason you hear such a difference is the output sound quality changes between content. You might... View Post |
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When I turn on the home theater it says protection and it shuts off View Post
Samsung_Moderator
Thank you for getting back to us since you have done the relevant troubleshooting service would be r... View Post |
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My soundbar always disconnects whether its Bluetooth, HDMI, or AUX. It leads me to believe that the soundbar isn't working anymore. If I buy a... View Post
Gossipfunda
Usually, soundbar subwoofers are designed to work specifically with the paired soundbar. If you buy ... View Post |
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hello  I was wondering if anyone knew what the model number is for the Q930B wireless speakers and if anyone has the specs for them please? ... View Post
Samsung_Moderator
Hello! I'll be more than delighted to assist you with this. I recommend checking out this link you m... View Post |
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I own a Samsung TV model UN65RU7100FXZA and a Samsung sound bar HW-J450/ZA. I have the sound bar connected to the tv optical port. I have the TV... View Post
JBTechfanatic
When you use a digital optical cable, activate the Auto Power Link feature which will automatically ... View Post |
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I have Samsung frame tv with Samsung soundbar and Bixby assistance works only when I use my tv remote when I press the mic button. Soundbar mic... View Post 
usertSI8XaGUmZ
Thanks for all the suggestions. I found a work around. I’ve added my sound-bar to SmartThings app an... View Post |
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Hello Guys,  I want to use rear speaker for this product "HW-Q800C soundbar" but ı don't know what should I buy model rear... View Post |
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 I have over 400 flac files that are songs. Almost all sound great except for 3 or 4 songs. The volume is low, they sound muddy and the volume is... View Post |
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soundbar HW-Q60r intermently turns off. and then back on after a few seconds. It only happens on netflix and paramont plus. that i have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your soundbar cutting out l... View Post |
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The thing sounds good in stereo, but I've tried playing Atmos content and all it says is TV ARC. First thing I tried was to plug my Roku Ultra... View Post
Samsung_Moderator
I can understand your frustration with setting up the Atmos with your soundbar. It can be tricky at ... View Post |
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beste ik heb een blue ray dvd speler van samsung al 3 jaar. Dit was een toestel waarbij verschillende applicatie aanwezig waren onder andere... View Post
Samsung_Moderator
Hello, There. I'm so sorry to hear about the trouble! I would recommend checking out the following l... View Post |
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I was given a Samsung HW-KM45 soundbar. I have an NVidia Shield that I have connected via HDMI to the soundbar and from soundbar, HDMI to TV's... View Post |
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Hw-q60b Purchased what was supposed to be an open box product missing a remote. Had a suspicion it was the floor model at bb because there... View Post
Samsung_Moderator
Hi! If you move forward with the steps provided by @HawaiianSavage, you'll be up and running! View Post |
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Just purchased HW-Q950T sound bar. Immediately noticed the firmware version on Samsung site is 1017.5 where my HW-Q950T is at 1016.  Auto update... View Post 
firehouse911
Look at this video it may help... https://www.youtube.com/watch?v=LphWFtgWTqA View Post |
