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Hi, I have a Samsung Soundbar HW B550 ZA and I’ve been trying to add it to my Smart Things app for several days now. But it’s not working. Smart... View Post 
Samsung_Moderator
You may have to add the soundbar manually. Sometimes when Smart Things is scanning for nearby device... View Post |
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I've 2022 HW-Q60B Sound bar. It is stuck on connect USB error. I tried firmware upgrade and power cycle. Nothing has helped. Any solution for... View Post
Samsung_Moderator
Thank you for confirming I would recommend attempting a factory reset on the soundbar. You can do th... View Post |
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Hi everyone I bought a sound bar q930d and it works efficiently. But I read on Samsung's website that it supports Alexa... View Post 
Samsung_Moderator
Hi there, Thanks so much for asking about this. I found this helpful article with detailed informati... View Post |
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I just got the Q990C and it seems to operate correctly except when in Standard setting. In this setting, only the front Soundbar plays, the rear... View Post 
SamsungTam
Hello! @MAS_VA Thank you so much for posting about this. I completely understand your concerns with ... View Post |
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I have a HW-Q800B and a PS-WB75B. The HW-Q800B manual specifically says these are compatible. I am currently sitting on a large paperweight with... View Post 
SamsungTam
Thank you for following up! I completely understand. Unfortunately, this will require service. I rec... View Post |
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I bought a Q990C soundbar on Facebook. The soundbar has the latest firmware 1004, but I would like to reinstall it. Is this possible?Second.The... View Post
SamsungTam
Hello! Thank you so much for posting about this. I completely understand your concerns. Unfortunatel... View Post |
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I've acquired a soundbar (HW-S800B) open box without a remote. And it's stuck in Shop6 mode. And so i'm super stuck. First, i read... View Post 
Members_1tLxrUa
Update: The remote I purchased from Amazon did not work. My soundbar model was listed as a supported... View Post |
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Hi, I have been using my Samsung soundbar hw-q90R for some 4 years. It's works fine, but last month the led display stopped working. Now I... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. If the soundbar is still powering on and functioning... View Post |
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I’ve just picked it up 4 days back. I was impressed first couple of days. I was playing around with settings and some music to get the proper... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we were unable to reproduce the symptoms you descr... View Post |
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I have a Samsung 65 inch class Q60D series QLED 4K smart and I have the Samsung soundbar and subwoofer model HW-Q850D. I am using the hdmi arc... View Post
SamsungTam
Hello! @Tgolomb Thank you so much for posting about this. Unfortunately, we can't guarantee compatib... View Post |
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Hello, I have a qn95B tv and and q900c soundbar. I want to use the calibration option, but it seems to be available both through the tv... View Post 
LeoWyatt89
Only thing I could really find on this is https://www.samsung.com/au/support/tv-audio-video/use-spac... View Post |
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We need white sound bars! Samsung produces great sounding and sleek looking sound systems yet make it difficult, not just to fit in, but also... View Post |
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Hello everyone I have a issue with an HW-800C that's kind of specific, hopefully someone might have had a similar issue resolved. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend continuing with the service as it seems you hav... View Post |
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Hi, I bought a HW-Q990C soundbar and since the beginning I have troubles with it. On regular basis, generally after few minutes, I have a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there is no Samsung way to change the channel on t... View Post |
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Date: 05-28-2024 Will adding a Streaming Devise (any make) help my Samsung Neo 85QLED bring in more channels or another alternative devise work... View Post
LeoWyatt89
Adding a streaming device will not allow you to get more channels - it'll allow you to access additi... View Post |
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So I recently purchased a new Samsung 4K TV with a Q800D soundbar. I already had a nice Sony receiver and great speakers. I’m hopeful that K can... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we would not be able to help with this. I would re... View Post |
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Dear Samsung Team, My Samsung HW-Q600B Soundbar (3.1.2ch + Sub-Woofer) under warranty is NOT supporting Dolby Atmos A/V. When I turn off the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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Ok so I purchased the Q60C TV and THe HW-Q800C soundbar, but when I throw some headphones in the mix for hearing impaired folks the Q-Symphony... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can try the information in the link below https://www.samsung... View Post |
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Hello,I am looking for suggestion on which model of Wireless Speaker Kit to use with my Samsung curved soundbar model HW-J8500. It is an older... View Post 
userIBKY4cyAjY
Thank you for the help and responses. Guess if not then will have to live with it till I replace the... View Post |
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I say "properly" because even though the device paired initially with smartthings and I can certainly do *some* things with the Soundbar... View Post 
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My soundbar's Bluetooth can only play for les than 3 minutes befor it disconnects. I bought it from Best Buy recently and just hadn't used... View Post 
userTJRNnzWAxH
That worked, thanks. @Anonymous wrote: Thanks. Try pressing the Settings button (looks like a gear) ... View Post |
