I suspect that this one is going to be tricky to fix. Since the reset doesnโt do anything and thereโs no response but the last connection type on the front, they will have to determine how to trick the device into taking an update once they correct the issue weโre all dealing with now. It does suck that Samsung wonโt even have someone give us a response that says โWe hear you, weโve verified the issue (seems like it should b easy to do) and weโre on it. Pretty weak Samsung. Please give this some attention.
Oh wow!!! Prob the number 1 selling soundbar system (I have a q990c) and now for THIS kind of major problem?!?! Iโve read about issues with Samsungs customer support lacking over the years but this might just do it in for them for A LOT of people!!! Especially with them not wanting to include Dolby atmos and use their new open source surround instead?! Ugh. Why Samsung?! This only compounds on the other recent debacles regarding your firmware updates!!! Not to mention the โnerfingโ you do on the S90C/D!! This is insane!
