Replacement remote control sound bar

[FrankyD65]

I have a hw-E450c soundbar and i can't connect it to the subwoofer without the correct remote. Should I get a new remote? Where can I get the remote?

[Samsung_Moderator · Accepted solution]

Hi there, Thanks so much for asking about this. For replacement parts and accessories, we recommend reaching out to our parts team directly. You can reach them online at SamsungParts.com or by calling 1-800-627-4368. It's best to have your model number ready to ensure compatibility.