Thank you for getting back to us since you have done the relevant troubleshooting service would be recommended. I would recommend either sending us a private message with your full model and serial number. Or to call in directly at 1 (800) 726-7864 to get this resolved.
Looked up troubleshooting and it says it may need because air space and it’s on top table. Inside fan is working. Does not let me go to menu to reset, it shuts off right away. Power is cord is fine
Hi there! Out of curiosity, are you seeing any dust buildup anywhere on the device? Have you tried removing and reinserting all the cables? Those are two other very common causes for the "Protect" message to show up. Lastly so we can get a little more specific with the troubleshooting, could you provide the model of your home theater?
Thank you for getting back to us since you have done the relevant troubleshooting service would be recommended. I would recommend either sending us a private message with your full model and serial number. Or to call in directly at 1 (800) 726-7864 to get this resolved.
