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Original topic:

BD-C6500 : Unable to activate Internet@TV

(Topic created: 12-29-2020 01:26 PM)
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userVT9y5mlnhS
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Hi,

 

My blue ray player has the latest firmware (version BSP-C6500WWB-1028.0),

connects successfully to internet(picture attached). I have done factory reset

& initial setup many times but no luck. After going to the Internet@TV screen

I never get to the agreement page, instead a message starting with "Connect to the

Internet & enjoy variety of contents through Internet@TV" is shown. On pressing

enter key on remote, a detailed page(showing +Internet  in right bottom) is

shown which times out to initial "Internet@TV" activation page after a few minutes.

This behavior is consistent. Please help.

 

Thanks

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usert3U7fEbXnn
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useryJaLpWBLV0
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Well, here we are end of the year 2020 and still having this Internet @Tv issue.

I have blue ray player BD-C6500 ser#ZAZ96V1Z914713Y and has the latest firmware (version BSP-C6500WWB-1028.0),
connects successfully to internet. I have done factory reset & initial setup, manual clock/date adjustment, turned off the samsung device sharing mode. Not able get the user agreement to activate internet @tv. Please help.

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belzTsarahAndy
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Possible
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