Galaxy Watch

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New Watch 5 pro Band issue

Posted by 01-12-2024 07:12 AM in Galaxy Watch

I just got the watch for Christmas 2023. I swapped the band out for another one and after I put the original band back in it could not get it off.... View Post

01-12-2024 06:00 PM

Hello, Thank you for reaching out. We understand how frustrating it is when the watch band is broken... View Post

Samsung Wallet on multiple watches

Posted by 01-10-2024 05:22 AM in Galaxy Watch

Two feature requests for Galaxy watches and Samsung Wallet. 1. When adding payment cards to a Samsung phone, the cards should be... View Post

01-12-2024 09:52 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

Watch stuck in recovery mode

Posted by 01-08-2024 10:10 AM in Galaxy Watch

Tturned on my watch and this came up,can some one help? View Post

01-09-2024 01:22 AM

Oof. View Post

Error code 4001 T-Mobile Galaxy Watch 6 Classic

Posted by 01-11-2024 09:58 PM in Galaxy Watch

So I switched from Verizon to T-Mobile. I had my Galaxy Watch 6 Classic on Verizon. When I switched I had a line added for my watch. My Phone... View Post

01-11-2024 10:31 PM

Ok the issue for me resolved after the above and then I "converted" my physical SIM to an eSim on my... View Post

Sleep button gone - now stuck with Modes button

Posted by 09-15-2023 05:10 PM in Galaxy Watch

I absolutely hate this new update on my Watch 5 that has removed the Sleep button shortcut. I hate having to hold the button every night to turn... View Post

01-11-2024 07:03 PM

It's back!! I don't know when they changed it but I can now hit the modes button and select sleep wi... View Post

Galaxy Watch 4 and camera remote

Posted by 01-11-2024 08:30 AM in Galaxy Watch

Since I first got my watch 2 years ago, the camera remote control was an app on the watch, so that I could control my camera from the watch. My... View Post

01-11-2024 10:17 AM

@realaud Unfortunately this is only compatible with the S series, Note series, and Z series phones. ... View Post

GW6C - Not updating battery usage since last full charge

Posted by 01-03-2024 05:54 AM in Galaxy Watch

Anyone else having this issue on their GW6C? I've charged the watch twice since i've noticed the issue. I'm at close to 36 hours since... View Post

01-11-2024 09:08 AM

Thank you for reaching out. I can certainly understand your concern with your battery usage since la... View Post

Watch 5 Pro - don't get notifications unless sound is on

Posted by 08-18-2023 07:55 AM in Galaxy Watch

Hi I have had my watch 5 for a while now but I realised I wasn't getting notifications. After lots (and lots) of checking, rebooting,... View Post

01-11-2024 05:42 AM

This is a great post. I was going nut this week with the same issue. I reset my watch and restored b... View Post

Galaxy Active 2 & Galaxy Buds+ keeps unpairing

Posted by 01-02-2024 05:41 AM in Galaxy Watch

So I have a Galaxy Watch Active 2 and Galaxy Buds+, both of them work fine when connected to the Wear app. But whenever my watch disconnects... View Post

01-10-2024 06:40 AM

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post

Still waiting on my Galaxy Watch purchased through Samsung Shop

Posted by 01-03-2024 06:16 PM in Galaxy Watch

I bought a galaxy watch in the Samsung online store from December 10 with supposed delivery for December 29 and I am still waiting for it View Post

01-04-2024 09:00 AM

I have done it several times, always the same answer and I continue waiting View Post

Galaxy Watch 5 Pro sometimes very laggy when going to the LTE mode

Posted by 01-01-2024 07:49 AM in Galaxy Watch

Hi, I have my Galaxy Watch 5 Pro LTE paired with my Galaxy S23 and from time to time, the following issue happens. It is my typical use case... View Post

01-08-2024 12:21 PM

Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 5 pro app... View Post

Mute phone ringing when wearing galaxy watch 6 classic

Posted by 08-31-2023 04:00 PM in Galaxy Watch

I have a galaxy watch 6 classic and cannot mute the ringing on my galaxy flip 5 phone while wearing the watch. Can someone tell me how to do this?... View Post

01-08-2024 11:05 AM

I've been asking for this feature for years. I've been a samsung galaxy watch user for several gener... View Post

Galaxy watch 6 LTE, music is showing it didn't download hours later

Posted by 12-30-2023 05:55 PM in Galaxy Watch

I download music to the watch which I can hear but hours later. I get a notification that it didnt download the music. Is anybody else having that... View Post

01-08-2024 07:49 AM

Thank you for reaching out. I can certainly understand your concern with your watch not keeping the ... View Post

Can you take pictures with the watch

Posted by 01-07-2024 09:06 PM in Galaxy Watch

Can the watch 6 take pictures? View Post

01-07-2024 09:17 PM

Via the camera app on the watch. You can set up your phone and from a distance trigger the camera Vi... View Post

Galaxy Watch 4 reset question

Posted by 01-06-2024 06:00 AM in Galaxy Watch

If I do a factory reset of my watch will that also erase the e-sim? I don't want that, so I won't reset my watch if it will affect my... View Post

01-07-2024 10:01 AM

When you reset your watch either on the watch itself or the wearable app, you have the choice of rem... View Post

Back button freezes and stops the customized feature from happening on my Galaxy watch 6 Classic

Posted by 12-28-2023 05:37 PM in Galaxy Watch

Sometimes when I press the back button on my Galaxy Watch 6 Classic it will freeze for a second then put me back on my home screen and lock me out,... View Post

01-05-2024 06:27 AM

Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post

Watch 5 Pro and S22 Ultra on Verizon not receiving text on vibrate in sleep mode

Posted by 01-03-2024 10:23 PM in Galaxy Watch

I had my watch set that when my phone was in Sleep Mode, any texts that came in would still vibrate on the watch, which I wear when I sleep. ... View Post

01-04-2024 02:44 PM

Thanks, LH...I didn't have that set, so I changed it. View Post

Returning my Samsung Watch 6

Posted by 01-03-2024 01:14 PM in Galaxy Watch

I've had the Samsung Watch 6 for a little over two months, and I'm returning it. Don't get me wrong, I like the watch . . . except... View Post

01-04-2024 07:15 AM

So, I want to thank everyone for their input, but the purpose of this post was to suggest to Samsung... View Post

Do you need to include the accessories for your watch trade-in?

Posted by 01-01-2024 03:53 PM in Galaxy Watch

I recently bought a Samsung Watch 6 Classic and will trade in my old watch. My question is: do I need to include my old watch's strap ? My old... View Post

01-03-2024 07:36 PM

Thanks. View Post

Galaxy Watch 6 Compatibility with iOS

Posted by 12-27-2023 07:47 PM in Galaxy Watch

Is the new 6 Gen compatible with iOS? I wanted to get my wife one when I bought my new one but she had not come to the dark side yet and still has... View Post

01-03-2024 10:41 AM

https://www.samsung.com/us/support/answer/ANS00082502/Thank you for reaching out and welcome to the ... View Post

Galaxy watch 6 Google play store not showing apps or update for apps

Posted by 12-28-2023 05:56 PM in Galaxy Watch

Hello everybody I have a Galaxy watch 6 classic when I go to the Google Play store and try to check for any updates on the apps after launching all... View Post

01-03-2024 09:57 AM

That could be the case, it's hard to tell with all the behind the scene stuff they do, but at least ... View Post

How do I ensure how the Galaxy Wearable the app of Galaxy Watch 42mm auto backup mechanism work?

Posted by 12-22-2023 11:51 PM in Galaxy Watch

Hi there, As the thread title described, I can only imagine that I will know how the aforementioned mechanism will work when I lost my watch and... View Post

01-03-2024 06:12 AM

It appears that this is what I can get, thanks for your opinion. View Post

Galaxy watch 6 no longer gives me low battery warning

Posted by 11-16-2023 04:05 PM in Galaxy Watch

I didn't change anything as far as I know and I can't find any settings for this. It used to say battery low notification, you should use... View Post

12-30-2023 06:35 AM

Did you get a fix for this? I have done everything, including a reset and I still don't get low batt... View Post

Galaxy Watch 5 alarm doesn't stop going off (with S23 Ultra after update)

Posted by 12-08-2023 03:57 PM in Galaxy Watch

Every morning my alarm goes off I can clear it in my watch or my phone but the alarm sound on my watch never stops. The notification clears but the... View Post

12-29-2023 02:12 PM

Thank you for reaching out. I can certainly understand your concern with your alarm notification not... View Post

Can I install and use Smart Caddie on Watch5 Pro?

Posted by 12-26-2023 07:04 PM in Galaxy Watch

I understand there is Watch 5 Golf Edition. However, I have Watch 5 Pro and I could download Smart Caddie app on my phone and Watch5. Before... View Post

12-29-2023 11:34 AM

Thank you for reaching out. I can certainly understand wanting to verify the compatibility of an app... View Post

Can my watch charge my phone?

Posted by 12-24-2023 08:18 PM in Galaxy Watch

Whether wireless or with the watch charger, can my watch charge my phone? Whenever I try to change the host when the watch charger is connected... View Post

12-29-2023 08:16 AM

Thank you for reaching out regarding being able to charge your phone via your watch and I would be h... View Post

Water tracking error on Galaxy watch

Posted by 12-17-2023 11:34 AM in Galaxy Watch

I have the Samsung Galaxy Watch. I have it connected by Bluetooth to my phone. Lately it hasn't been tracking my water intake correctly. When... View Post

12-27-2023 10:05 AM

Thank you for reaching out and welcome to the community. I can certainly understand you concern with... View Post

GW4 Dropped

Posted by 12-24-2023 12:06 AM in Galaxy Watch

I just dropped my Galaxy Watch4 (non-classic) straight onto my floor from a height of about 1-meter. The "thud" wasn't too loud and it... View Post

12-24-2023 07:34 AM

The non-classic GW4 weighs 30 grams for the 44 mm and 26 grams for the 40 mm. The body is aluminum, ... View Post

Bypass the 'Take a look around' on Galaxy watch

Posted by 12-15-2023 08:30 AM in Galaxy Watch

I have a Galaxay Watch SM-R805F and like many the back button has packed in. It is out of warranty. In my attempts to fix this I performed a... View Post

12-21-2023 03:26 PM

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post

WiFi 6- Galaxy Watch 5 Pro

Posted by 12-15-2023 05:42 AM in Galaxy Watch

Does anyone know if the Galaxy Watch 5/5 Pro can connect to a WiFi 6 router? I can't seem to connect at work. I have regular WiFi at home and... View Post

12-21-2023 02:42 PM

Thank you for reaching out. I can certainly understand your concern with not being able to connect t... View Post