Where are my watch faces I purchased?

[userNMYvZwkheM]

I can't find any of my watch faces I purchased. I bought Samsung watch 4 and I can't find any of them anywhere or find my purchase box, bag whatever you want to call it. Please advise. Thank you for your time Ana

[Oxford · Accepted solution]

Did you upgrade from a previous Galaxy watch? If so, the operating systems are different, and you won't be able to use your previous watches on the Galaxy watch 4.

[userNMYvZwkheM]

Thank you. How sad. If I would have known that I would not have upgraded. I didn't get a 50$ play store gift card either. Thank you for your help and time, Ana

[SciFiChick]

Wait...you were able to pair your Galaxy 4? 😳 So many of us have not been able to!

[userNMYvZwkheM]

Yes Ma'am or Sir. I did pair my galaxy 4 with my phone. I'm sorry to hear that I hope they get it all figured out.

[SciFiChick]

Super lucky! I've been fighting with mine all day 😅 hopefully facer will work for you. I have a bunch of apps I'm hoping will work for me.