My active 2 watch is stuck on water lock mode. I have held down power button on watch but it only comes up to Samsung Pay, but the icon for the water lock stays on screen and I can not do any features on the watch. It keeps time, but that's it. I cant get it out of water lock mode. Anyone else have this happen or any ideas of how to fix this issue?
If you continue to experience these symptoms after resetting the watch, I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2
Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
