Unable to transfer to new phone

[userAV8fwDY2Oe]

I recently updated my galaxy watch ultra to the latest May 2025 update and no longer have the ability to transfer to a new phone under the general options only can disconnect and reset. Is there a fix coming for this? I've already cleared the cache partition and restarted the watch with no change. 

[userAV8fwDY2Oe]

Option is available on the Galaxy Watch 6 settings through the phone, but not through the watch.

[realaud]

Then do it through the Wear app.  Works the same way. Been a while since I've done it, so I'm not sure whether you have to do it from the new phone or the old.  

[userAV8fwDY2Oe]

The feature is not available in wearable app for Galaxy Watch Ultra only the 6 Classic

[realaud]

Can you install the wear app on your new phone and set up the watch as a new device?  I believe when you do that, the watch will automatically disconnect from your old phone, as a watch is only allowed to be connected to one phone.  Multiple watches to a phone, but only one phone to a watch. If this does not work, open the support tab of the Members app and select "text help" to get someone to assist you.