After 2.5 weeks of owning 3 Galaxy 4 watches, my carrier has started numerous times this watch are not standalone devices even though all three are LTE. Two are 46mm Classic and one 40mm.
They have stated I must have a service plan on each device to basically use a BT version only but the watches will not work if I leave the phone at home or if the phone is out of range in my home as a standalone.
I need help and any insight to this or your issues/resolutions with this carrier are much appreciated. I feel as though my hard earned money is being wasted and I'm stuck with a 24 month plan on each phone at this point.
The carrier stated the only standalone devices from Samsung that they have are the Active 2 and the Galaxy 3. The Galaxy 4 wouldn't be one with the standalone service that I have bought from them. .
No resolution to date on connectivity to their network. The watches are LTE but running only as Bluetooth devices as I'm paying for service and not getting getting it.
