Original topic:

Syncing Samsung Health

(Topic created: 10-02-2025 07:24 AM)
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Galaxy Watch
Why do I have to sync everytime to get up to date information from my Galaxy Watch. I have continuous heart rate and stress enabled and on my watch it updates live but on the Samsung Health app on my phone I have to refresh all the time for a static number. Why can't I have live updates on my phone? 
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realaud
Honored Contributor
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Galaxy Watch

It syncs every time you open to app to make sure that the information is up to date between all your devices and the server.  If you don't want it to sync, you can turn off automatic sync, but your stats may be delayed or incorrect.


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Galaxy Watch
I do have automatic sync on, but I want it to sync live, (syncs when you open the app and stays synced). I don't want to refresh the page constantly to update values.
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realaud
Honored Contributor
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Galaxy Watch

Sorry to say that most of the time it does not sync in real time.  If you have a watch, the stats that the watch collects will be readable on the watch, but transferred to the server.  When you open the health app, the server then syncs with the app on your phone.  With steps and workouts, the phone may have different values than what is collected by the watch, the data is synced and merged and processed on the server so that the app will have the complete information.  For instance, your watch will track your sleep, but your snoring data is collected by the phone, not the watch.  When you open the health app to check your sleep stats, it syncs and your sleep tile will show the whole picture.  If there is no new data either from the watch or phone, the sync will take less time.

 

You don't have to refresh the page, let the sync complete and it will automatically refresh.


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