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Original topic:

Push notification being received on Galaxy Watch 7 with Wi-Fi and Bluetooth turned off

(Topic created: 10-22-2025 11:21 PM)
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m0izahmed18
Asteroid
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Galaxy Watch

Hi, I am using Samsung galaxy s25 ultra and Samsung galaxy watch 7 44mm with latest patches of one UI 8. Both are amazing working fine.

I noticed one thing after the update that even My watch is not connected to my phone at all. I switched off the Bluetooth and Wi-Fi in my watch 7 and Bluetooth is also off in my phone, so there is no way my watch and phone are connected but still i am receiving push notification of my watch's full charge status in my phone.

Apart from that no other push notification is being transmitted to my phone from my watch.

Like how? Anyone noticed same thing?

 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for that information. I appreciate you providing me with more details on the symptom you are experiencing. The next step I would recommend is restarting both devices and allowing a fresh connection to see if this resolves any software symptoms that may be occurring.

 

I would also recommend wiping the cache partition on your phone and Galaxy watch. Give these links a try for steps to wipe the cache partition on both of your devices: https://us.community.samsung.com/t5/Galaxy-Watch/Tips-amp-Tricks-Wipe-cache-partition-on-Galaxy-Watc... and https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

 

If you have tried all the troubleshooting provided and are still experiencing these symptoms, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptoms you are experiencing. Please use this link for the proper steps to submit an error report: https://us.community.samsung.com/t5/Community-Service/How-to-Send-Feedback/ba-p/3001692

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7 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand the confusion caused by push notifications coming to your Galaxy watch 7 with Bluetooth and Wi-Fi settings turned off. In order to better assist you, can you please advise if you watch is Bluetooth or LTE?

m0izahmed18
Asteroid
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Galaxy Watch

It's bluetooth.

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nullandvoid
Cosmic Ray
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Galaxy Watch

Can it be that they are both connected to your Samsung account and Smart Things?

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m0izahmed18
Asteroid
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Galaxy Watch

Samsung account yes, but smart things no. Only my samsung tv is added in it. Also smart things work over wifi which was on in my phone but off in my watch.

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Samsung_Moderator
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Community Manager
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Galaxy Watch

Thank you for that information. Have you verified that the remote connection feature is turned off in the setting on your watch. Give this link a try for steps to check for the remote connection setting: https://www.samsung.com/us/support/answer/ANS10002854/?msockid=1e319fd916b0646f26a4898e17236540

m0izahmed18
Asteroid
Options
Galaxy Watch

I tried. No use. I even tried chraging phone in sperate room and watch seperate. Still they are acting like twins 😂.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for that information. I appreciate you providing me with more details on the symptom you are experiencing. The next step I would recommend is restarting both devices and allowing a fresh connection to see if this resolves any software symptoms that may be occurring.

 

I would also recommend wiping the cache partition on your phone and Galaxy watch. Give these links a try for steps to wipe the cache partition on both of your devices: https://us.community.samsung.com/t5/Galaxy-Watch/Tips-amp-Tricks-Wipe-cache-partition-on-Galaxy-Watc... and https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

 

If you have tried all the troubleshooting provided and are still experiencing these symptoms, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptoms you are experiencing. Please use this link for the proper steps to submit an error report: https://us.community.samsung.com/t5/Community-Service/How-to-Send-Feedback/ba-p/3001692