Oxygen reading stuck ever since latest update

[userKPRLiS9TY8]

Ever since I updated my watch to the latest big update on April 15th, my Galaxy watch 7 will get stuck on measuring oxygen. 

It starts at 0% and goes all the way to 99% and then stays at 99% indefinitely. I have to close it and try it again. My factory reset my watch but nothing fixes it. Is anyone else having this issue with the new update of Galaxy watch 7?

[Happytoon]

Hi All, 
I have the exact same issue with my GW Ultra after updating to the One UI 8 firmware they released a few weeks back. Same behaviour, same issue. I went through all the chat with support, clearing cache, reseting the apps, reseting the watch to factory etc etc... Then they ask me to send the watch for repair. It came back this morning with no fault found, all the hardware test have been passed... They couldn't reporduce the issue and dissmissed it as software bug.... 
Now I am stuck with support...

[cuizable]

Anyone who's experiencing this problem should consider sending it in for either a warranty repair or a repair if their warranty expired. It seems like the update in April somehow bricked the sensor. My watch's entire PCA had to be replaced and now it's working perfectly. In the automotive world this would have been a recall but who knows why Samsung's not acting on this. Maybe they rely on the portion of people who never use their SpO2 sensors so those people won't ever think there's a problem anyway.

[howardrush]

They need to offer free repair for expired warranty owners. They caused the problem.

[Mylow]

I have the exact same issue, reply to get updates on the resolution.

[DrNaveedAbbas]

I have the same problem, whats weird is that even after the major update to UI 8.0, it is still doing the same thing. Clearly something more indepth as gone wrong. I have OSA and have been relying on the feedback from the watch oxygen monitoring during sleep to tailor my CPAP settings. Something needs to be done about this ASAP, I mean it has been months!

[realaud]

Have you put  in an error report?

https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

[Ashy-M]

This is the exact reason I need the sensor too. And its been months. Im left trying to find a technician to send it to to be fixed since samsung say they can no longer assist from the multiple error reports I am sending. But where I live they are all third party samsung affiliates and want me to pay to fix it. 

Had I done something wrong or careless for it to stop working fair enough,  but to now have to pay to fix something that stopped working because of a software update? It leaves a bit of a bad taste. They still insist its not the update

[arthurhister]

Same issue here.. its been 4 months

[Agent-Eidolon]

Same issue here. Feedback says only that they have submitted the issue to developers with no update since.

[KenpachiTetsuo]

I updated my watch to ui 8 today and I'm still have this problem. Will this ever be fixed?