Original topic:

Outlook defect "Add an account on mobile to use the app" fixed in app version 4.2435.1

(Topic created: 09-25-2024 04:41 PM)
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Galaxy Watch

There is a new version of Outlook (4.2435.1) that seems to resolve the problem where running outlook on the watch would result in an error screen saying: 

"Add an account on mobile to use the app"

Since installing 4.2435.1 (and waiting a while - it seemed like it took a while for the calendar items to sync) I can see both email and calendar events on my watch. 

Only remaining issue is the Outlook watch face appears to be MIA...it is not showing up as an available watch face w/Outlook installed. Supposed to show up on the watch automatically. 

5 Replies
enpury
Constellation
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Galaxy Watch
Hacked again
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Galaxyuser626
Asteroid
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Galaxy Watch
Also happening to me to. Any help with this?
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cleverEyes
Halo
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Galaxy Watch
Unfortunately, because this is a Microsoft bug, we have to contact their website. I wish Samsung could do something about it, but it's not their faulty code, so there's not much that can be done here. šŸ˜”

And yes, it is happening to me as well! But on the bright side at least I can get the notifications from my phone to the watch so it's not entirely useless?

Good luck, I too hope it gets fixed soon!
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notforhire
Honored Contributor
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Galaxy Watch

I was looking for that watch face today...GW7 44mm. do you know if the missing watch face is a function of Wear OS 5? 

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No idea, but I haven't seen a post from anyone saying they have the Outlook watch face.
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