Hi! Just got my Galaxy Watch yesterday. And already today it stopped counting steps. It counted a little and then all together quit. I reset it multiple times and after the third time it counted 50 steps and quit again. Any one else is having this issue?
Partnered Handset Info: (What type of phone the watch is connected to.)
Brand: Google
Model Number: Pixel 2 XL
Android Version: (iOS Version where applicable) 9.0
my watch is not counting steps correctly. I have a lot lower than the Samsung health app on my phone shows when including steps counted by the phone 3705 vs 6557 when I have been wearing the watch and had the phone with me all day. This is disappointing for a premium device. I can walk around the house and the steps on the watch doesn’t go up at all.
I just take latest update brj4 still the same problem Note 9 says 7800 that I am sure is sure is close to reality than galaxy watch 4500
The problem is 1. The watch need 15-20 steps to start count so inside home or office you loose 20 and 20 and 20 steps that you going around.. Also if you keep something in your hand is not easy for the watch to recognise that you walking but for fitbit it is
Hey guys, don't blame me but I'm using the new Galaxy Watch 42mm LTE together with an iPhone. Now how can I update the firmware? Theres is no update menu on the iOS App Galaxy Watch. No problem about serving Android first but really suppose you will bring the update feature to your iOS app too..?
I found also that when you are on exercise walk or run for example the watch most of the time can not read your heart rate that never happen on normal use so must have a bug
I have seen this as well. In the last two days my watch has also been repeatedly telling me to clean my sensor so that it can read HR.
Never had that issue before with any of my gears but my buddy's new iWatch is pretty sweet (although I hate the design) and at least works. These inaccuracies are quickly making this the worst product I've owned from Samsung and I had a Note 7.......
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