Original topic:

Galaxy watch 7 DND mode not working

(Topic created: 11-01-2025 11:27 AM)
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Komediant
Asteroid
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Galaxy Watch

Hi, I´m having a problem with DND mode.

When ON, I still get sound notifications when receiving a phone call, and it's extremely annoying to me, since I don't use my phone (it's somewhere in the drawer most of the day). 

I wanted to use DND mode, because I can use notification exceptions (let's say I don´t want anybody to reach me except my wife). Right now, all I can do is turn on silent mode (but there are no exceptions), so not even she can reach me. 

Also, I use my watches as an alarm clock, and if they are in DND mode and somebody calls me, it wakes me up😤


Sync with phone is on

 

Thanks!

7 Replies
Komediant
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Galaxy Watch

Anybody ?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out, Komediant. I can certainly understand the importance of not having your watch push notification through when in Do Not Disturb. In order to provide you with the most accurate troubleshooting available, can you please provide me what type of device you are pairing with your Galaxy Watch 7?

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Komediant
Asteroid
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Galaxy Watch

Please help me with this, I´m going crazy 🙄. Some random scammer called me in the middle of the night and woke me up 

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Komediant
Asteroid
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Galaxy Watch

Hello, thanks for the reply!

It´s paired with S24 Ultra. My previous Galaxy watches (I can´t remember the exact model) worked properly, and I think (not 100% sure) that my W7 worked properly in DND mode as well, but after some update, they don´t. 

They got an update today, and I was expecting them to get back to normal, but they don´t 🙄

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Komediant
Asteroid
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Galaxy Watch

🤔

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Komediant
Asteroid
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Galaxy Watch

anybody?

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userfP2mwCek8x
Constellation
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Galaxy Watch

I'm having a similar problem I think.

I don't have sync with phone on (a galaxy s25) but literally minutes after i turn on DND mode on my watch, it will turn itself back off. it's not consistent either.


It didn't have this problem until I upgraded to OneUI8

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