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Galaxy Watch Ultra/7 freezes during workout after last upgrade

(Topic created: 04-25-2025 02:16 PM)
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user0o6e9eBVVY
Constellation
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Galaxy Watch

After the last update the screen stops updating and will go blank during updates. It takes several seconds after turning wrist for it to come back. IF you press button or tap screen it comes back. Basically, made the watch useless during the workout. I want to roll back update or get a fix from Samsung. I have also seem multiple other threads on reddit and other forums with same complaint.

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73 Replies
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Galaxy Watch

Source?

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DANOFDANGER
Cosmic Ray
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Galaxy Watch

Thanks for that source, fingers crossed this comes soon and resolves issue.

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lil-oz
Cosmic Ray
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Galaxy Watch
Hey, I just got the update on my watch, and it did fix the issue. Go to Settings > Apps > Samsung app updates
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Galaxy Watch

I got a phone update this morning not a watch update. After the phone update I tried a workout to see and still having the same issue with AOD turning off and the freeze/lag on workout display. 

FYI - Just checked watch settings and still no update for watch available at least for me. 

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chv
Asteroid
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Galaxy Watch

Seemed to work for me so far. I feel like the screen gets darker now in AOD mode, but it works. 

I am slightly surprised and very much relieved.

DANOFDANGER
Cosmic Ray
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Galaxy Watch

This process was what worked for me, looking dor updates in other areas didn't show any updates. Can confirm update fixed AOD issue.

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Galaxy Watch

Step by step? Because I cannot find any update. Thanks

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DANOFDANGER
Cosmic Ray
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Galaxy Watch

No watch update here either

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DANOFDANGER
Cosmic Ray
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Galaxy Watch

Go to Settings > Apps > Samsung app updates

This is what worked for me, looking anywhere else showed no update to the apps or watch.