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Galaxy Watch Series devices battery widget suddenly not work

(Topic created: 06-20-2025 07:07 AM)
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truelies
Cosmic Ray
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Galaxy Watch

I didn't do anything on the watch. Suddenly the battery widget has problem, the numbers not change any more, while the green progress bars are showing correct percentage.

Screenshot_20250619_125256_One UI .png

 

 Screenshot_20250619_100638_One UI .png

truelies
Cosmic Ray
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Galaxy Watch

Remove and add back doesn't fix. The tile is useful when left the phone on charge, you can see if it was fully charged even not near the phone.

realaud
Honored Contributor
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Galaxy Watch

As, I said it's working as designed for me.  Either put in an error report or wait a day or two to see if it normalizes.  If you cleared the watch cache partition and that did not help, perhaps the only way to fix it would be to reset the watch.  You can reset and restore your backup.  Whatever glitch has caused this malfunction is unlikely to return.  If it does, you will definitely need to put in an error report.  And, I was suggesting to use a different watch face with the battery complication to see if the battery level reporting was working on your watch, or it was just the tile that was out of whack.


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truelies
Cosmic Ray
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Galaxy Watch

Everyone has this problem based on internet search, maybe I use it most. It's amazing Samsung can do secret update on my watch, which caused this?

realaud
Honored Contributor
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Galaxy Watch

Everyone does not have this problem. I don't have  it.  I added it to my watch yesterday and it is still showing the correct battery levels for both my devices.

Samsung did not do a secret update on your watch to cause one of its widgets to fail.  Put in an error report or reset your watch.  If clearing the watch cache did not work, and removing and re-adding the tile did not work, the next thing to do is reset the watch.


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Sarge2
Comet
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Galaxy Watch
I agree with you, the same issue here, and I have gone through of realaud's suggested steps as well.
I do believe there is indeed an issue with the battery tile, and yes, there have been multiple reports over various sources regarding this issue.

All worked perfectly fine until the latest update was uploaded.

For those not experiencing the issue, enjoy using the tile, but yes, there are those of this definitely experiencing the issue.
realaud
Honored Contributor
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Galaxy Watch

Those having a problem with the tile should put in an error report. The nature of electronics and software is that different people are going to have different issues (or none).


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germix_vazand
Constellation
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Galaxy Watch

I do as well have this issue with Galaxy Watch 6 classic since it returned from Samsung Service center, original issue was mic and it got fixed but now I have the battery tile card not updating properly, tried everything like cleaning cache on both phone (S24U) and watch, tried resetting watch like 3 times and restored my backup but no luck, maybe resetting it and start from scratch without restoring it.

epurman9999
Asteroid
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Galaxy Watch

Hello, starting yesterday, my battery tile on my watch; providing my battery percentages for watch and phone are not properly updating.  I rebooted, both phone and watch, both at different times, both at same time, I deleted and reset the widget, etc.  

By the way I have a similar setting on the lock screen of my phone and that is working just fine. 

 

Anything going on?

Thanks

 

Thanks

Robin621k
Honored Contributor
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Galaxy Watch
I just checked my battery tile, and it too was wrong.

What I did to fix it, Wiping Cache partition on the watch.

Edit: No still broken.

Follow the instructions in the attached photo!1751222108578.jpg
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realaud
Honored Contributor
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Galaxy Watch

I think it's affecting a subset of people.  I don't know of a common denominator.  I don't normally use that tile, but when it was first brought up last week, I put the tile on my watch to see what would  happen.  For the record, I have a watch 7 running WearOS 5.0 & OneUI 6.0 connected to an A54 running Android 15/OneUI 7.0.  All week long it has been showing me the correct battery percentages on both my phone and watch. Perhaps the common denominator is an S series phone?  I didn't ask any of the others which phone they were using.


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