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Original topic:

Galaxy Watch 7/Ultra resetting

(Topic created: 02-11-2025 06:34 PM)
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SKCrews2024
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Galaxy Watch

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

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522 Replies
AdityaNarendra
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Galaxy Watch

Having the same issue here. Please fix it soon. 

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Members_p0MRdXB
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Galaxy Watch

Hello, I was just curious if there was an estimated timeline on the patch or if this is still in triage/possibly a dependency with the OS?

If there's anything I, as a user, can help be a part of the solution I'd be happy to contribute.

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JackedDadBod
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Galaxy Watch

This is not limited to the GW7.  This is has made my GW4, that I just purchased in Nov 2024, totally unusable.  I'm pretty ticked, and researching a non-Samsung replacement.

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userDJEbJdH8tw
Constellation
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Galaxy Watch

I cannot do anything with my Ultra watch. I hadn't used my watch for a few weeks and when I recharged it for use the face said the Date was 21/12. Time was 19:30. I can not use the watch because my pincode does not work, neither does 0000. Factory reset does not help and WEAR app doesn't work. Any suggestions?

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userIzWaL5riF0
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Galaxy Watch

4th time this has happened to me. This is extremely frustrating. 

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BranaMitrovicFloyd
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Galaxy Watch

So I recived latest update of almost 1GB, and nothing changed. Problem is still the same. Two months of this Samsung torture. Can anybody from Samsung say anything???

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Members_73Hhlc0
Constellation
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Galaxy Watch

Happened to me again after the update

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Members_73Hhlc0
Constellation
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Galaxy Watch

This shouldn't be marked as solved because it just happened again after this most recent update.

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richardc1983
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Galaxy Watch

Absolutely disgraceful that this is still not fixed... just started having issues today as my Bluetooth would not connect and send notification. I have reset my watch 4 times now and it still just comes up with the same error. 

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Jae3
Constellation
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Galaxy Watch

My galaxy watch 6 stopped synchronizing with my phone. I read the fix was to reset it and reset it. I was not able to pair it again and only went up to 80% before giving me an error message. I deleted app and downloaded it, tried everything. I upgraded watch to Galaxy Watch7 and still only reaches up to 80% before giving me error mesage "Couldn't connect to phone Reset your watch, then try again". The watch is new and does reset itself. I deleted and reset the wearable app,troubleshooted everything recommended with no solution. I even tried connecting to a second phone with no positive results.

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