Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[Blu-Ray]

I file one every time it happens. I'm getting the "we know we know" response now. LOL

[dortyboy]

I would just back it up and reset it. Its just the watch. It takes 2 seconds to set it back up

[T0m8t0s0up]

Funny enough, it gives me errors when restoring a back up. And it's not the issue, as you can read above, I have been resetting for two months, it's just tedious and I wanted to post so Samsung can, see that another person has the issue as well

[betancd]

The last time I had that issue it was because my Google account somehow got disassociate with my watch

[Robin621k]

I don't understand why this keeps happening to some people.
I haven't experienced this situation myself.
I went from the S24U to the S25U both paired to my Watch Ultra and my Watch 6 Classic. I am not using LTE on either device.
I used Samsung Smart Switch to set up my S25U and it worked flawlessly for both watches when I transfered to new phone.

Is your watch using LTE ?

Have you tried setting up as new?

I would try going into Accounts and Backups and deleting all backups that are stored on Samsung Cloud and start fresh.

[T0m8t0s0up]

Yeah it's LTE and I just factory reset it, so I'm hoping maybe that helps

[realaud]

Are you by any chance using Life360?  There is another discussion on this matter going on here and the answer to feedback was that Life360 was somehow interfering with something and the suggestion from the developers was to temporarily stop using Life360 while they worked on a patch. Those who paid for this service don't want to disable it for any length of time, so I posit that perhaps just either not allowing it to send notifications to the watch or disabling the watch companion app (if there is one).  If you are not using Life360, I don't have an answer for you, but do make sure to put in your own error report trough the feedback link in the support tab of the members app.

[T0m8t0s0up]

Huh I am using life 360. That's super interesting to hear, I'm gonna look more into it!

[Jzamarripa]

Same

[user3YRVfNDbZq]

I'm having the same problem