Cards removed from Samsung Pay and showing in Samsung Wallet

[Rayzer]

I was at the market tonight and went to pay on my watch5 Pro and none of the four credit cards I had used previously were displayed. When I got home I was going through my email and saw notifications that my cards were removed from Samsung pay.

I started to add one of my cards back into Pay and realized that they were in Samsung wallet already. I finally decided that it isn't worth the trouble of trying to pay with my watch or phone anymore. It's easier to get my wallet out and use a old fashioned plastic credit card. 

Similarly, I got several ads that informed me that I'd be able to use my driver's license in Samsung wallet and thought that was pretty cool until I found out it was only for one U.S. state, and it wasn't mine. When Samsung figures out which app I'm supposed to use send me an app and advertisement for that.

I have no idea why it doesn't work anymore. 😕 

[lorenzoalali]

Same here, all cards suddenly gone on August 6th. Not because of these three official reasons for the support site.

I am a very long-time user of Samsung Pay, so I will try once more, but Samsung needs to realize that if this keeps happening, users will very quickly move to Google Pay... At least at the next fail, I will.

Watch 4 / S22 / All software up to date / France