user6tmyiceFAC
Constellation
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โ08-10-2025 05:27 PM in
Galaxy Watch
Hello, my watch started selecting things on the screen that I wasn't touching and wouldn't register when I did touch it. I did a hard reset, but then when attempting to reconnect to my phone via the app, I wasn't able to "double click" the watch to confirm. Then the watch screen went completely blank and every so often read outloud, "watch face turned off"
Eventually I think I was able to turn it off, but now it won't turn on at all anymore. It is fully charged, no debris, cracks, water... nothing. Im at a loss as to what happened or how to fix it.
4 Replies
CEParsons
Black Hole
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โ08-10-2025 05:47 PM (Last edited โ08-10-2025 05:52 PM ) in
Galaxy Watch
I would recommend attempting to factory reset the device.
Given the age of the watch (released in 2019, making it 6 years old,) it is possible that some component of the device has failed. If this is the case, it may simply be time for an upgrade.
Given the age of the watch (released in 2019, making it 6 years old,) it is possible that some component of the device has failed. If this is the case, it may simply be time for an upgrade.
user6tmyiceFAC
Constellation
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โ08-10-2025 05:57 PM in
Galaxy Watch
I tried the factory reset, and it didn't work. But, yeah, you're probably right. It had a good run for how long I had it for.
CEParsons
Black Hole
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โ08-10-2025 06:15 PM in
Galaxy Watch
If you can hold off, Black Friday deals are historically the lowest prices on Galaxy Watches. Last year, I traded my Watch 5 for a Watch 7 and paid $0.
realaud
Honored Contributor
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โ08-10-2025 06:44 PM (Last edited โ08-10-2025 07:09 PM ) in
Galaxy Watch
Support for the watch 2 has ended, so it is likely that your reset and disconnect will not allow you to reconnect to the Wear app. The watch 2 has the Tizen OS and Tizen is dead. Likely the only reason your watch was still in use was beccause it had already been configured and connected. I am afraid it's time to upgrade your watch.
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