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Original topic:

Zoom in Facebook is malfunctioning

(Topic created: 02-26-2025 06:20 AM)
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FendyG
Constellation
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Galaxy S25

Why zooming is malfunctioning in my S25 ultra?

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@FendyG Facebook make changes and push updates all the time. It appears that they pushed an update which changed this behaviour. 

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Tom6068
Black Hole
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Galaxy S25

Click and hold on the camera icon until an applet pops up. Then click on the tiny circle in the top right of that applet with an "i" in it. Scroll down to "Storage" and open that, then clear both the cache and the data. This will reset the camera back to factory settings (it is really nothing) and you may likely have to put back in your preferences

FendyG
Constellation
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Galaxy S25
I wasn't specific, the zoom im talking about is like when I'm trying to zoom on a photo on Facebook, the zooming seems not working
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Tom6068
Black Hole
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Galaxy S25
Did you click on the image then try to zoom?
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@FendyG So Zooming within the Facebook app itself? 

The iOS app and Android app are not the same. Have you reported it to the Facebook developers? 

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FendyG
Constellation
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Galaxy S25
I know OIS and ANDROID are different , but with my privious galaxy phones, i used to zoom normally with no problem
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@FendyG Facebook make changes and push updates all the time. It appears that they pushed an update which changed this behaviour. 

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FendyG
Constellation
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Galaxy S25
Yeah, it's seems like
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FendyG
Constellation
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Galaxy S25
Yes , sometimes the photo zooms a little bit , when i try to zoom on the same photo with my iPhone, it's zoom a lot. I started getting this zooming problem with my S24 ultra, now with my S25 ultra
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SammyLuvr
Cosmic Ray
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Galaxy S25

I have the same problem with Facebook and Discord and other apps too. What gives. And it shakes the image instead of pinch to zoom. We're you able to fix it? Reinstalling apps does nothing. At a loss.