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Original topic:

Wired Android Auto issue

(Topic created: Friday)
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USAMAC
Asteroid
Options
Galaxy S25
I cannot get my S25U to work with my 2020 Chevy Silverado. My S24U had no issues connecting on the day of or for the past year for that matter. 

My phone and truck both say it's connecting, but it never comes up. 

Here's the message that I get on my infotainment: 

Connecting to Android Auto Phone 
Check phone for messages. 
Cancel

I've tried clearing cache on my phone, no updates available on the phone or infotainment.

I've tried both usb ports and 2 different new cords.


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32 Replies
Mugatu
Constellation
Options
Galaxy S25

I had the same problem as listed above with a 2018 Acura TlX. Slight difference is that my S25 ultra kept saying "android auto has been disconnected please unplug when safe" every time I tried to hit proceed or next. My cars infotainment would say finish setup on device when I got this message on my phone.

I followed all of the steps listed you listed, Clear cache/data, disable auto blocker, tried multiple cables, uninstalled android auto and reinstalled it, cleared basically everything on the phone side.

On my car side I don't have any other options other than removing old connected devices from android auto and removing Bluetooth devices which I did.  After all of that it still was not working lol

The one thing that finally made it work was to uninstall android auto via google play, restart my phone, then redownload android auto (says update instead of install for some reason) via google play. After I did that it just started working. No idea why the restart was necessary but It ended up working so I am now a happy camper. Thanks for the post!

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user1mSmXlL9FE
Constellation
Options
Galaxy S25

Cache and data reset worked for me. It got a pop-up I must have missed when I first tried to connect that ask to allow permissions. Once I accepted that everything worked as usual.

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Members_COQwub5
Constellation
Options
Galaxy S25

I was having this issue also.  I used Smart Switch to transfer my data from an S23 to my new S25 Ultra.  I think this is what's populating the Android Auto Data and Cache with the wrong data.  Clearing the Data was all that was required to get things working.

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