Visual voicemail app not available on unlocked phone

[PrudhviReddy]

I can't find the visual voicemail app on the samsung store on my s25 ultra. My friend has it on his s24 ultra

[earnestj5]

Thank you that worked

[MikeC86]

Your welcome

[Robc21]

It worked for me, also!  Thank you!  S25 Ultra. 

[MikeC86]

Your welcome

[mgnrwn]

I have Visible and an unlocked s25 ultra. my s23 ultra did not have VVM for whatever reason. I just went into the VM app and got a "welcome to visual voicemail" message. I tried setting it up but it won't set up. gives me a Sorry message and to contact customer service with an error code

I've seen other people having issues and I've seen people say to clear cache... how do I do that? 

if anyone has had any success with visible VVM specifically, I would really appreciate some help!! 

[Focr06]

Who's your provider...

[mgnrwn]

Visible

[Singador]

Also, restart your phone and try accessing the app again. I was having the same issue, and I realized that I hadn't restarted my phone since I received it. Once I did, it asked me to set up the voicemail again, and it worked fine.

[mgnrwn]

I have, it didn't work

[Singador]

Try what MikeC86 suggested. If that doesn't work, contact your carrier.