Original topic:

Unable to use the keypad when on a call

(Topic created: 8 hours ago)
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Billy71
Asteroid
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Galaxy S25

I have the galaxy s25 ultra. When I'm on phone or speaker, it will not let me use the keypad to push the selection(like 1,2 0r 3) top make the selection. 

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5 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

when your on a call with speakerphone active what happens when you tap the dial pad icon on the screen 



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Billy71
Asteroid
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Galaxy S25
Shows the # you press but it doesn't recognize that you made a selection
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meself
Honored Contributor
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Galaxy S25
Should be working on the keypad
Billy71
Asteroid
Options
Galaxy S25
It won't. I restart phone. When it says press 1,2,0r 3 you press the right number but it doesn't recognize you pressed anything.
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meself
Honored Contributor
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Galaxy S25
If it's just on calls keypad seems a bug somewhere if it's not working on apps etc than submitted feedback
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