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Unable to update Samsung Galaxy Watch via mobile data, requesting connection to Wi-Fi

(Topic created: 11-04-2025 07:16 PM)
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Jimmy-818
Asteroid
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Galaxy S25

Hi, friends 

I'm trying to update my Samsung galaxy to the new update. Its asking me to use Wi-Fi to update. i don't have Wi-Fi at the moment can I update my phone without Wi-Fi and by using my data? 
 
Can someone help me please 
I'm going crazy ...
Thank you

1 Solution


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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S25

Thank you for reaching out, @Jimmy-818. I can certainly understand the importance of having our devices updated to the latest software. As many other members and ambassadors mentioned, the WearOS watches are unable to be updated on the mobile data.

Please Note: You can also update Wear OS models directly from the watch. It will still need to be paired to a compatible Android phone. Just open Settings and then swipe to and tap Software update once connected to a Wi-Fi network. Please see this link for more information regarding updates on our Samsung Galaxy Watch devices: https://www.samsung.com/us/support/answer/ANS10001571/

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21 Replies
meself
Honored Contributor
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Galaxy S25
Wifi is good option to save data use but you can download it without using wifi should see option to start the update
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Jimmy-818
Asteroid
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Galaxy S25
I need your assistance on how to download the new update using my data. I dont have a wifi connection at the moment.
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meself
Honored Contributor
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Galaxy S25
You should see option to start download or continue it might say on the screen that shows the update at bottom tap the install
Robin621k
Honored Contributor
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Galaxy S25
Most carrier locked devices are Wifi only for updates. I know Verizon is WiFi only.
Jimmy-818
Asteroid
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Galaxy S25
Ok, I'll test it out thank you for your help @ Robin621k 👏
Robin621k
Honored Contributor
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Galaxy S25
Who is your carrier?
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Jimmy-818
Asteroid
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Galaxy S25
T-Mobile
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Robin621k
Honored Contributor
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Galaxy S25
Tmobile is wifi, you will have to try smart switch route.

Good luck.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25
Or use public wifi at a restaurant or store


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