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Original topic:

Unable to get Extended Unlock to turn on S25 Ultra

(Topic created: 01-31-2025 08:18 AM)
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Robin621k
Honored Contributor
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Galaxy S25

I can't get trusted places to turn on. I have set this up on every phone I have ever owned. It just won't turn on.

 
Updated Google Play Services to the current version. Wiped cache in Google Play Services and cache partition !
 
Anyone else with this problem on their S25U?
50 Replies
Popsicle20
Supernova
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Galaxy S25
Have you tried Samsung's version? I've found it to be much more reliable on my S23+.

I don't use Google's Extend Unlock triggers (Trusted places, Trusted devices, etc.) to keep the phone unlocked. I tried that when I first got my previous phone, but found Google's Trusted place triggers unreliable and switched to using Samsung's settings instead.

Samsung has the ability to add locations (home, work, etc.) to your Samsung profile. You can add a wifi network to one of these places to make sure your phone can confirm that you're at the right place. You can then use the places in your Samsung profile as triggers for Modes and Routines. For example, I have a Routine that triggers while I'm at home and, among other things, keeps my phone unlocked.

When you set a place as a trigger for a Mode or Routine you can define the radius around the location, so I'm able to have the whole house included in the same Place trigger. This radius can be set anywhere from .1 miles to 1.2 miles.

(Be aware that when setting up or editing any Routine that keeps your phone unlocked, you'll be required to enter a passcode or fingerprint before you can save that Routine.)

This method still has Extended Unlock's limitations (still need to enter pin/passcode after 4 hours, after missed call, etc.). This just provides a more reliable and flexible way to trigger it.
Robin621k
Honored Contributor
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Galaxy S25
Thanks
Popsicle20
Supernova
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Galaxy S25
You're welcome. I hope it helps.
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legalhemi
Constellation
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Galaxy S25
How do I get Samsung version?
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Popsicle20
Supernova
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Galaxy S25
To use Samsung's version of locations, open Samsung's Contacts app and open your profile (this should be at the top of the list).

Near the bottom of your profile page, you should see an option to "Add places". Tap that and tap the plus sign at the top of the next screen.

Choose what type of location you want (home, work, car, other, etc.) and give it a name. The search bar only seems to work with named businesses. For unnamed addresses, you'll have to drag the map around with your fingers to get the right place.

If you're already physically at the location (home, work, etc.), you can just tap on the crosshairs and pick "current location". You will also be able to add a wifi network to give your phone one more way to confirm the location.

If you're using one of these places as a trigger condition for a Mode or Routine (for example, you set Home Mode to keep your phone unlocked at your house), you can set a radius around the location so you can be sure to include your whole house, office building, etc. This helps ensure that your Mode or Routine will run throughout the whole location and your phone won't suddenly lock up just because you went from the back door to the front door.
(The example screenshot shows an auto parts store.)1763367951255.jpg1763367951279.jpg1763493512986.jpg
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Teatotaler
Halo
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Galaxy S25
It's not an S25 thing. It happened to my wife's 24+, too.
Apparently the latest update wiped the trusted places. You'll have to reenter them all.
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Robin621k
Honored Contributor
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Galaxy S25
It was working just fine on my S24U. You can't turn it on in the S25U.
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@Robin621k Just FYI, it is working fine on my unlocked S25U. 

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Leonxxx
Constellation
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Galaxy S25
I have the same problem, can't turn on extended unlock