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05-25-2025 04:06 PM in
Galaxy S25Solved! Go to Solution.
1 Solution
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05-26-2025 01:51 PM in
Galaxy S25Hello joel1234567, Thank you for being part of the Community. We understand the concern of experiencing the charging and battery drain issues.
Here is an article that provides troubleshooting for charging concerns: https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-k...
We have a solution thread for battery drain here: https://us.community.samsung.com/t5/Galaxy-S25/Battery-Draining-on-S25-Ultra/m-p/3225903#M21929
We also recommend running the Diagnostics and Submitting Feedback under the Support Tab in the Members App.
If the troubleshooting does not help, it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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05-26-2025 01:51 PM in
Galaxy S25Hello joel1234567, Thank you for being part of the Community. We understand the concern of experiencing the charging and battery drain issues.
Here is an article that provides troubleshooting for charging concerns: https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-k...
We have a solution thread for battery drain here: https://us.community.samsung.com/t5/Galaxy-S25/Battery-Draining-on-S25-Ultra/m-p/3225903#M21929
We also recommend running the Diagnostics and Submitting Feedback under the Support Tab in the Members App.
If the troubleshooting does not help, it is recommended to have the phone serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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09-25-2025
07:22 AM
(Last edited
09-25-2025
08:47 AM
by
SamsungJoJo
) in
So this is my very first galaxy phone (switched from iphone) im loving it but im having issues with the battery. Im on one ui 8 and i understand it JUST came out, does anyone know if its buggy when it comes to battery life? Its draining faster than my iphone and i know a 5k mah battery can perform better
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09-25-2025 07:56 AM in
Galaxy S25After a major software update, this feature resets and needs to relearn your usage patterns. You may notice diminished battery life for a week or so while this process takes place.
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09-25-2025 08:05 AM in
Galaxy S25- Mark as New
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09-25-2025 08:20 AM (Last edited 09-25-2025 08:30 AM ) in
Galaxy S25Have you followed the best practices after an update guide? Clearing device cache via recovery mode in particular.
https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...
You can also download Good Guardians to re-optimize your apps via app booster (something you should definitely do after a major update). Battery Guardian also offers several options to extend your device's battery.
https://apps.samsung.com/appquery/appDetail.as?appId=com.android.samsung.utilityapp
Hope this helps!
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09-25-2025 08:55 AM in
Galaxy S25It seems like a "frame drop" any idea what that could be?
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09-25-2025 09:01 AM (Last edited 09-25-2025 09:02 AM ) in
Galaxy S25Can't say I have experienced what you're describing
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09-25-2025 03:49 PM in
Galaxy S25- Mark as New
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09-25-2025 01:04 AM in
Galaxy S25