Numerous issues with my phone. First and foremost, the screen is giving me motion sickness like no other! It's bad. Immediately after looking at screen i get ill. After i end a phone call I get ads and have to clear them out. Youtube glitches like crazy and skip jumps. Also the color shading and colors in general are all over the place. Screen will flicker and the colors change and become washed out. Also it has been lagging and freezing. Eye strain like crazy! My s23 ultra was far superior to this. I should have kept it. The screen on my s23 ultra was phenomenal.. this one is washed out and reminds me of a motorola screen. Phones going back immediately. Hate it!
Hello. Welcome to the Community. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apologize for any inconvenience that this is caused you! We do have a specialized team that would be happy to help you with this situation. I would encourage you to reach out to this team directly to get this matter resolved.
Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, and/or medical documentation, etc.
The quickest way to reach this specialized team is by calling 1-800-726-7864.
Alternatively, you can reach out to our Facebook or Twitter Support teams to set up a call back.
If you don’t wish to call, I would recommend speaking with our Live Chat team.
You can also reach out to a moderator in the private messages, and we will be happy to set up call back ticket to have the specialty team reach out to you directly.
