S pen not responding when writing

[Wfranco37]

I have my s 25 ultra today and when im writing iwith s pen there are areas where the s pen doesnt work. 

Any ideas

[GaryB82]

Do you perhaps have a magsafe case on your phone 

[Wfranco37]

Yes

[Wfranco37]

Yes

[GaryB82 · Accepted solution]

Magsafe cases interfere with the s-pen and block it in spots

https://www.samsung.com/hk_en/support/mobile-devices/does-magnetic-materials-affect-s-pen-action/

[Wfranco37]

You are right. I use the s pen without the magsafe case and its working fine. Thanks for the tip

[GaryB82]

Happy to help