Roboot issue s25 ultra after plugging in auxiliary cord

[king_james17]

Roboot issue s25 ultra after plugging in auxiliary cord its keeps rebooting running android 16 anyone else experiencing this issue yet?

[CEParsons]

What do you mean by auxiliary cord? The S25U does not have a 3.5mm headphone jack.

Are you referring to the USB port?

Have you followed the Best Practices Guide? In particular, clearing device cache is an important practice in order to clean up junk files and keep things running smooth.

See the guide here: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

Run diagnostics in the support tab of this app to identify any hardware issues.

If no issues are found, back up data to prevent data loss and attempt a factory reset.

If even a factory reset does not fix the issue, your may need to visit a certified Samsung repair center to fully diagnose the issue and have any required repairs completed.
Find one near you: https://www.samsung.com/us/support/service/locations/

Hope this helps!

[king_james17]

Im using one of these plugging into the phone

[Pianodude58]

You need to make sure to use the official Samsung Adapter. Some aftermarket versions can cause the reboot. https://a.co/d/5fzaoNb