Original topic:

Now Brief / Personal Data Intelligence keeps stopping on Galaxy S25 Ultra

(Topic created: 11-20-2025 10:33 AM)
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Almatttastybay
Astronaut
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Galaxy S25

Screenshot_20251120_210841_One UI Home.jpg

โ€ƒ

Hi everyone,

I have a serious issue with Now Brief on my Galaxy S25 Ultra (SM-S938B).

The feature opened only once when I first set up the phone, but after the first update it completely stopped working.

Every time I try to start Now Brief, I get this error:

โ€œPersonal Data Intelligence keeps stoppingโ€

I already tried everything:

โ€“ clearing cache and data of all Intelligence/AI modules

โ€“ reinstalling updates

โ€“ safe mode

โ€“ removing updates of system apps

โ€“ restarting

โ€“ November patch update

โ€“ Smart Switch repair (not working)

Nothing helps.

This feature is important because it is linked to Galaxy Watch sleep data, wake-up briefing, weather, goals, and daily routines.

Logs already submitted in Samsung Members โ†’ Error reports.

This seems to be a bug in One UI Intelligence Core / Personal Data Intelligence service.

Please forward this issue to the engineering team.

Thanks a lot!

1 Reply
meself
Honored Contributor
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Galaxy S25
Could be app bug or something issue in last update of the personal data app
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