Original topic:

My s25 won't connect to my internet

(Topic created: yesterday)
67 Views
alberte
Constellation
Options
Galaxy S25
I'm having issues with my s25 it won't connect to the internet keep saying connection failure the password is correct and I've already reset the phone. I have another phone that's connected to the wifi and it works well can someone help me resolve this issue 
0 Likes
9 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S25
Have you tried going to phone settings -> General management-> Reset -> Reset Wi-Fi and Bluetooth settings?
0 Likes
alberte
Constellation
Options
Galaxy S25
Yes I have
0 Likes
Options
Galaxy S25
Does it connect to any internet, but just not yours?
0 Likes
alberte
Constellation
Options
Galaxy S25
I haven't tried that yet but ima see if I can here in a bit since I'm going out
0 Likes
austin7798
Constellation
Options
Galaxy S25
Same here
0 Likes
alberte
Constellation
Options
Galaxy S25
You have the same issue ???
0 Likes
austin7798
Constellation
Options
Galaxy S25
Yes it says (searching) in top left i can use wifi but no calls Im about to factory reset it
0 Likes
Options
Galaxy S25

If it says searching, it's looking for your carrier, not your wi-fi.  if you are having calling/SIM issues, first try resetting the mobile network settings - if that does not work, reach out to your carrier.  If you are also having issues connecting to wi-fi, you can reset the wi-fi an Bluetooth settings as well.  This will save you a complete phone reset if it fixes the issues.

0 Likes
Tom6068
Honored Contributor
Options
Galaxy S25

Try resetting the router on top of the other suggestions.

0 Likes