Original topic:

My phone will not transmit call audio through any Bluetooth media

(Topic created: yesterday)
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jasonx26
Constellation
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Galaxy S25
Hello,

My S25 ultra will not transmit call audio (not music or regular audio) to any Bluetooth device, including my Buds 3 pro. Any ideas/questions about this issue?
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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello jasonx26, welcome to the Samsung Community. I understand your concern about your device not transmitting audio through your Bluetooth devices. Make sure to use your Bluetooth headphones and your phone or tablet within 30 feet of each other. The necessary distance may vary depending on the environment or your headphone model.

Make sure there isn't anything that may interfere with the Bluetooth headphones. Disconnect the headphones and connected accessories such as cases, charms, or skins. Once you have removed everything, restart your phone or tablet.
Make sure the outputs are turned on in the Bluetooth headphone's settings. Otherwise, calls and audio won't play through the connected device: Settings, Connections, Bluetooth, Settings next to the connected headphones and make sure that the output switch next to calls and audio are turned on. 
Adjust the volume: you can use the volume buttons on the side of your device or you can use the media volume sliders on your screen. Test out your device with your Bluetooth device to see if the issue is resolved. 
Test your device in Safe Mode to ensure a third party app is not causing the issue: Booting your Samsung Galaxy into Safe mode | Samsung CA
If you are still having issues after performing the above troubleshooting steps, please let me know for further assistance. 
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