Missing messages, can't receive group text, many quirks

[V11]

First, with so many people having this issue on this phone, why is Samsung still selling it. I feel like they are well aware but instead of fixing it, they decided to keep selling faulty phones.

This issue could very well be a hardware one, why else hasn't it been addressed? If someone can explain a true fix, please do.

I've tried both the Google messages (which I despise google) and Samsung messages. 

On both, I'm missing messages from past conversations, and not receiving anything in the group messages. Apparently I can create and send a group message but never receive replies.

I'm so disappointed in the direction Samsung has gone. 

[CEParsons]

It is highly unlikely that the issue is hardware related. Sending and receiving messages is almost always a carrier-side issue.

You can troubleshoot by:

-making sure Mobile data is enabled

- making sure group Messaging is enabled in your chosen messaging app (please note: depending on your carrier, Samsung messages may have limited support and Google Messages my be a better option)

- resetting network settings, but you will most likely need to contact your carrier with any unresolved issues.


While it is probably not a hardware issue, if troubleshooting and carrier solutions do not resolve your issues, you can take the device to a certified Samsung repair center to fully diagnose the issue and have any necessary repairs completed. Manufacturer defects will be covered under warranty as long as your device falls within the one year limited warranty period. Find one near you: https://www.samsung.com/us/support/service/locations/

As an aside, you mention that you dislike Google. Here's a post that you may find helpful in understanding why your Samsung phone requires Google apps and services to function: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Why-is-there-so-much-Google-in-my-Sams...

Hope this helps!

[Timlwest]

I had the same issue when I switched from from Google Messages to Samsung Messages. When I switched back to Google Messages all of my messages were back in groups the way they should be. I used to use Samsung Messages exclusively, but switched to Google Messages a while back. The issue happened when I had the idea to switch back to Samsung Messages. So I'm going to stick with Google Messages from now on.

[KingOfOnePiece]

It’s not hardware—it’s a corrupted messaging/RCS database plus carrier provisioning bug. Samsung keeps selling phones because it’s intermittent software. Real fix: clear Messages/Carrier Services data, reset network settings, reinstall Google Messages, re-register RCS, or have your carrier reprovision SMS/MMS/RCS on their backend.