I have Costco hearing aids (probably Phonak) For years my hearing aids worked as both a micrphone and speaker with a blue tooth connection to my Galaxy S20+.
Now after changing to an S25 Ultra the microphone will not work. I believe it did work initially. It does not work at all now.
the microphone on your Samsung Galaxy S25 Ultra isn't working with your hearing aids, it's likely a software or connection issue. Start by ensuring your hearing aids are properly paired and connected to your phone via Bluetooth. Check your phone's settings for hearing aid compatibility and ensure it's enabled. If the problem persists, try restarting your phone, checking for software updates, and potentially resetting your hearing aids or trying them in safe mode to rule out app conflicts.
Troubleshooting Steps:
1. Check Bluetooth Connection:
Ensure your hearing aids are properly paired with your phone and that Bluetooth is enabled.
2. Hearing Aid Compatibility:
Go to Settings > Connections > Bluetooth > More Settings (or cog icon next to your hearing aids) and verify that the "Calls" and "Audio" toggles are turned on.
3. Restart Your Phone:
A simple restart can resolve temporary glitches. Power off your phone, wait a few seconds, and then power it back on.
4. Update Software:
Make sure your phone's software and any related apps are up to date. Go to Settings > Software update > Download and install.
5. Safe Mode:
Boot your phone into safe mode. If the microphone works in safe mode, a third-party app is likely the culprit. You can then uninstall recently downloaded apps to identify the problematic one.
6. Reset Hearing Aids:
If the problem is with the hearing aids themselves, you may need to reset them. Refer to your hearing aid's manual for instructions on how to do this.
It's most likely the third party hearing aid software. Check to see if they have an updated app. Not all the hearing aids sold at Costco are fully Android 2 way, speaker and mic compatible with out additional hardware, here's looking at you, Phillips!
