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02-02-2025 12:25 PM in
Galaxy S25Solved! Go to Solution.
1 Solution
Accepted Solutions

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3 weeks ago in
Galaxy S25Hello, Welcome and thank you for being part of the Community. We understand the concern with AICore stopping.
Make sure all apps are fully updated.
Try clearing the app cache and data. https://www.samsung.com/us/support/answer/ANS10001372/
You can also try clearing the cache partition of the phone. This article from T-Mobile provides steps. https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-s25/topic/update-amp-backup/wipe-ca...
If AICore continues stopping, a factory reset is the next step. https://www.samsung.com/us/support/answer/ANS10002030/
We also recommend submitting an error report to provide the data to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If you would like to have the phone evaluated, you can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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02-02-2025
06:11 PM
(Last edited
02-03-2025
04:20 AM
by
SamsungRei
) in
Receiving message "8jm6"
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02-02-2025 06:45 PM in
Galaxy S25- Mark as New
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02-02-2025 06:55 PM in
Galaxy S25- Mark as New
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02-03-2025 11:11 AM in
Galaxy S25No idea how to resolve it because I've tried everything. It has been happening on my S25 Ultra since I recieved it on 1/30. Uninstall & updates do not fix it. Hopefully Samsung will be quick to solve it. It is clearly being triggered by the keyboard on mine.
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02-05-2025 06:51 PM in
Galaxy S25- Mark as New
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02-07-2025 09:05 PM in
Galaxy S25- Mark as New
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02-08-2025 10:04 AM in
Galaxy S25Same and I just got my phone yesterday
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02-09-2025 04:49 PM in
Galaxy S25Same. S25 Ultra.
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3 weeks ago in
Galaxy S25My brand new s25utra is continuously popping up saying ai core has stopped whenever i open google messages.
How do i fix this???
