I just requested to return my S25 Ultra

[MadGuy]

After I bought the S25 Ultra with more than $200 discount, it was such a disappointment that I decided to return it.

It is 2025 and I did not expect that a company as big as Samsung would have such poor language support. Even though the phone was bought from the US, I thought any user should be able to download the language packs for the language they speak and it will support them. This is the case with Pixel and Apple. 

I was supposed that when I set Arabic as my default language, the settings are shown in English. It turns out, after small search, Samsung users are suffering from this all over the world. I really did not expect that I have to go to the middle east to buy a Samsung phone that supports Arabic. 

I know this issue is not a big deal to many users, but to me, I am just as a customer as that guy who's language is supported, why should he have a phone which supports his language and not me?

I am returning this phone and getting a Pixel 10 pro which Arabic can be downloaded and supported (I checked). 

Such a disappointment and frustrating. 

[realaud]

I had no issue with adding it.  it specifically says (as it does for many languages) that it may not be available in all apps - this would be because the programming of individual apps may not support other languages. I had no problem downloading any of the scripted language packs.  It could be that it was a glitch in your phone, and perhaps you should have tried some troubleshooting steps before returning it.  However, what's done is done, and if you are enjoying your Pixel, that's great.

[MadGuy]

Great now make it the default language and take a screenshot of the phone settings.
That's what I m talking about.

[realaud]

Sorry, not going to do that.  I don't read Arabic, and I might not get my settings back where I want them.  However, that does *not* mean there wasn't something on your phone interfering.  Sometimes even right out of the box corrective measures may have to be taken.  I am happy you found the proper solution for you.

[Dan2023]

I'm wondering if you spoke with Samsung tech support about your issue. I mean, in Los Angeles alone there are 200 different languages spoken. You'd think this wouldn't be an issue in the US.

[realaud]

Sounds like they did not, they just went straight to deciding to return the phone, which they absolutely should do if the phone does not meet their needs. I agree, that they should contact tech support prior to doing so, as it may very well be an issue with their particular unit.  I can't imagine if they have full support for certain languages in other regions, it wouldn't be the same for all regions.  If they have a full language pack, it's a full language pack.  But, I don't use any other language.

[Skyfoxmarine]

Odd, I've applied several language packs for languages that I don't speak out of boredom just to see what they look like, and all of them (including Arabic) completely changed everything on my phone to that language. I wonder what caused the issue with your phone 🤔. Regardless, I can imagine how frustrating that must be. 😒 😠 📱.

[user4iDeGSoZFe]

**bleep** camera... sent it for repair, still has the problem with camera, shaking like crazy with 0.6x