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Original topic:

How to unlock s25 ultra with forgotten pattern

(Topic created: Saturday)
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Madhura5
Constellation
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Galaxy S25

Itโ€™s been 5 days now. I canโ€™t unlock my mobile and itโ€™s keep saying try after 24 hours. Itโ€™s ridiculous. Any suggestions please

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13 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25

Sorry to say this but if you've forgotten your Pattern to unlock your phone the only option is to do a Factory reset and sign back in with the original Google and Samsung Accounts.

 

To factory reset a locked Samsung S25, you must use the physical buttons to enter Recovery Mode: force restart by holding Power + Volume Down, then immediately switch to holding Power + Volume Up until the Android Recovery screen appears, then select "Wipe data/factory reset" and confirm to erase everything, knowing you'll need the associated Google account after the reset. 



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Robin621k
Honored Contributor
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Galaxy S25
I just don't understand how this happens to people. Makes me wonder if this is their phone.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25
I've forgotten my pattern before many times thats why I use Pin and Fingerprint now.


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Madhura5
Constellation
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Galaxy S25

Thank you. Yes this is my phone and this is done by my daughter whoโ€™s 6yrs old and I have triplet. 

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Chummy128
Halo
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Galaxy S25
You should've told him to back up his files ๐Ÿ˜”
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

You can't back up your phone if it's locked, since you would need to open Smart Switch on the phone to perform a backup.



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Options
Galaxy S25

Her phone should  have been backing up to her Samsung account, so she will only lose her personal files, unless she has them backed up elsewhere.

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Madhura5
Constellation
Options
Galaxy S25

By signing in Samsung and google account can I get my pictures n videos back again after factor reset?

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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S25
Most if the time you can get them back if you had backups turned on you can check by signing into Google photos to see.
Photo.google.com I believe is the address


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