Original topic:

Getting a server error when trying to link my Samsung and my Microsoft One Drive account

(Topic created: 08-22-2025 07:05 PM)
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King_Rabbit
Cosmic Ray
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Galaxy S25

Okay, so I'm trying to link my Samsung and my Microsoft account, but it keeps saying server error. I've already unlinked it from my old account, but it's still saying server error. I'm using WiFi so I don't know what the issue is...help please!!

7 Replies
realaud
Honored Contributor
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Galaxy S25
What process are you using? AllI had to do was log into my microsoft account when opening OneDrive.

You can also try going to settings/accounts and backup/manage accounts, seeing if OneDrive is listed and, if not, tap add account and try to add it that way.

I suggest clearinng the phone's cache partition if neither method works.

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King_Rabbit
Cosmic Ray
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Galaxy S25
So I logged out then back in, it's now syncing to the cloud, but it still won't let me sign in
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Dan2023
Honored Contributor
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Galaxy S25
If you have 2FA on your Microsoft account you may need to temporarily disable it to log in.
King_Rabbit
Cosmic Ray
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Galaxy S25
I tried that. I logged out and back in, but it's syncing just won't let me log in
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realaud
Honored Contributor
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Galaxy S25
If it's syncing it would mean you are already logged in. Did you clear the phone cache?

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King_Rabbit
Cosmic Ray
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Galaxy S25
Well, I don't wanna risk it messing up and stopping the sync
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Dan2023
Honored Contributor
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Galaxy S25
Yeah, leave it to do its thing and try to log in later.
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