Original topic:

Chargers not working even though charger isn't broken

(Topic created: a week ago)
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isleeppastnoon
Asteroid
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Galaxy S25
So earlier this morning and afternoon I was able to charge my phone using a fast charge charger that I've been using since getting this phone which is the Samsung Galaxy s25 I got this phone maybe 2 months ago everything has been going great. Then this evening my phone dies and it's stuck on the screen with a picture of a little charger saying 0% it would not allow me to restart my phone turn it on change the screen at all and even though it was plugged in it was not charging. I was finally able to get my phone on by using a different charger even though the charger had previously was working with any other device I tested it with. Once I got my phone on I didn't restart because that's what some Google searches suggested I also made sure my charging port was clean along with the charger was clean but anytime I try and plug in that charger that was working earlier today and it's been working every other day it won't work sometimes it takes a couple of minutes and then it says it's charging it'll charge for a couple minutes and then stop working other times it just won't work at all and I'm not sure why. Again that charger works with everything else and it's supposed to be compatible with my phone it's not one of the Chargers that is super slow and can't withstand the power of the phone. Has anyone else been having this issue?
14 Replies
Pianodude58
Neutron Star
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Galaxy S25
Just checking. You mentioned using a different charger. Have you tried a different cable as well?
isleeppastnoon
Asteroid
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Galaxy S25
Yeah I've tried a different cord and cube
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Pianodude58
Neutron Star
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Galaxy S25
Have you tried running a Diagnostic Test?

Go to the Support Tab in this App
Under Phone diagnostics
Click Get started.
isleeppastnoon
Asteroid
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Galaxy S25
Yeah I did everything came back normal
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Galaxy S25
The block could be dead.
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isleeppastnoon
Asteroid
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Galaxy S25
Would it just need ti be replaced? Even if its working on other devices
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Galaxy S25
Well if the phone charges from other bricks, then yeah it's possible. Just that one brick not charging the phone could be a fast charge issue on the brick or something
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Galaxy S25
Is the charging port to the phone
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realaud
Honored Contributor
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Galaxy S25

Chargers go bad, even if they are new.  They may work with other phones for a short period and may even work intermittently with the phone in question.  The other phones that it's been working with may have lower power needs when charging, and that may be why it works for them.  If you have another charger that is working for your phone, use that one, and just consider that the original charger is bad (at least for the S25).  Put a label on it that says "not for S25".

 

Your phone is still under warranty.  If you are near a uBreakiFix or other authorized Samsung service location, bring your phone in for evaluation.  They have diagnostic tools the phone doesn't to test your charging port.  I would bring the charger along as well so they can see what's happening.  

Question:  Have you been using all the chargers in the same outlet?  Sometimes it might not be the charger but power to the outlet.


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