Can't set up samsung wallet

[CoreyDeane76]

I've got the s25 ultra and I had to reset it. Now I can't get my samsung wallet set up. It gets stuck on the "verify your fingerprint" screen. It registers my print and then just pops the same message up over and over. I can't figure it out. Any ideas? 

[neilth]

Here in the Members app in the Support area open the diagnostics for the phone and run the test for the fingerprint sensor. If it fails you can create feedback to Samsung tech support describing your problem and see what they say in their response.

[CoreyDeane76]

Thanks

[CoreyDeane76]

Yeah the finger print sensor checked out good. Just can't figure it out.

[CoreyDeane76]

And samsung wallet won't let me set it up using just the pin number either.

[neilth]

Create and send feedback to Samsung tech support describing your problem and see what their response is.