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Bluetooth audio horrible

(Topic created: 02-25-2025 10:24 AM)
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xDUAROx
Asteroid
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Galaxy S25

I'm having problems with the audio on my s25 I just switched from the s21 and was using airpods pro on that device and I never had a problem with audio but on the new s25 the audio just sounds really bad I went through all the setting turned on and off mono audio dobly audio tried doing my own EQ settings but the audio just sounds horrible like the earbuds are fighting with each other the music has no bass no kick to it anymore it's sounds really dull and all together horrible anyone else dealing with this?

useraP3Do5Tsv4
Constellation
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Galaxy S25
It sounds absolutely horrible. I have tried all the tips mentioned above and it still sounds absolutely horrible. The issue is that its missing all of the low bass frequencies. It's like they cut out all of the frequencies below 100hz. That's great for punchy midrange bass on the phone speaker or a small bluetooth speaker but it's completely missing the low bass that all of the previous galaxies have had. The audio in my car with a Bose system sounded great with my S22 plus. I'm actually going to start using my S22 as the music player in my car until SAMSUNG comes up with a fix. I doubt that it will be anytime soon. How do we go about reporting this issue to Samsung. Something needs to be done about this.
Solution
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Galaxy S25

Need to go on samsung members go to support and send feedback all keep reporting it and it will get sorted having a problem my galaxy buds pro 3 sound amazing on 22 ultra but not on my s25 ultra needs sorting ASAP 

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Galaxy S25
  • Need to go on samsung members go to support and send feedback all keep reporting it and it will get sorted having a problem my galaxy buds pro 3 sound amazing on 22 ultra but not on my s25 ultra needs sorting ASAP 
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BarbieTheRoadie
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Galaxy S25

Had a similar issue, but mostly with the volume being far too quiet. My solution, go to developer options, turn ON Disable Absolute Volume. Then go to the Bluetooth menu, unpair the device, the scan again and click pair again. The volume is reset to suitable levels, and can actually hear what I'm listening to now. I had this problem with a previous phone (Hauwei) and the same solution fixed that phone too. 

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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Thank you so much for sharing! 

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pegter_parker
Constellation
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Galaxy S25

Same issue here.

Guys from Samsung. An A52 sound quality is clearly better in terms of fidelity and volume. 

Check this topic as soon as possible. I tried everything to improve in my Bose QC and in the car. No results.

A52 still sound better than S25 Ultra. I believe it's a SW issue, hopefully you can fix this issue as soon as possible.

Here my post in the members platform (It's in spanish): https://eu.community.samsung.com/t5/galaxy-s25-series/calidad-sonido-bluetooth-s25-vs-a52/td-p/11705...

Regards,

MrCsS25Ultra
Constellation
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Galaxy S25

I tried to make my own post about this issue but they removed it saying it's considered "duplicate". Anyway this issue is NOT resolved the Bluetooth audio volume is STILL tremendously bad/low and the connection pauses in and out when playing music connected to any of my devices ( buds3 pro, portable speaker, and car stereo ). I've even turned on the Disable Absolute Volume and it's still a very noticeable day and night comparison of the audio quality as to when I had my S21 Ultra. At this point I just hope Samsung is listening to us and looking into really resolving this issue and putting the fix in the next software update.

benallie
Asteroid
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Galaxy S25
I have the same issue, its annoying I have my headphones on max volume and its still quite.
userBCAla0Bg5v
Constellation
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Galaxy S25
Same problem here. I thought I was going crazy over the past couple of months when listening to music or interviews/podcasts in my car over bluetooth with my new S25 ultra. Anything that involves people speaking, sounds like there is a cheap artificial "surround sound" setting on or something that makes their voices echo/reverb. And when listening to music it sounds totally flat and harsh to be quite honest. There's very little bass or low end frequencies and the volume/sound all together isn't near as punchy. I reconnected my previous phone (Note 10+) to my car and played the same songs with the same audio settings, switching back and forth from each phone, and was stunned by how much better it immediately sounded. It has instantly made me not want this phone anymore. Sure the screen and camera are great, but music and entertainment are what I use it for the most.. Not cool.
userGzTtEVxeTQ
Constellation
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Galaxy S25
I was having an issue with my AirPods Pro 2: media playback was fine, but the volume was consistently low during calls. I tried many of the suggestions here, but none of them worked. I even bought a new pair of AirPods, and the problem persisted.
Today, while playing with the settings, I finally found a fix for the low call volume! I made a couple of changes, so I'm not entirely sure which one specifically resolved it (interestingly, I reverted the settings to their original state afterward, and the call volume is still excellent).
Here's what I did:
* Settings > Volume Monitor > three dots (top right) > Use Volume Monitor > turned Off
* Settings > Disable absolute volume > turned the disable option On
* Settings > Bluetooth LE audio mode > Disabled
Your phone should restart after disabling Bluetooth LE audio mode. After the restart, the issue was fixed for me. As I mentioned, I then reversed all these changes, and the improved call volume has remained!
Let me know if this works for you

Update: I'm still have issue every time I connect my AirPods. To fix it , I have to play with the volumes.
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