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Biometrics for Work Profile not available in Android Enterprise

(Topic created: 03-03-2025 07:06 AM)
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JeffGWpg
Asteroid
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Galaxy S25

I have activated 2 different S25 devices in Intune with Android Enterprise and cannot enable biometrics for the work profile. I am able to do this on my S22 by going to Security and Privacy / More security settings / Work profile security and setting "Fingerprints" and "Face recognition" however, these options are *not* available on the S25. Is this a bug?

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nozzel829
Asteroid
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Galaxy S25

The FULL and correct answer, on my S25U running OneUI 8.0 is this:

1. Go to Settings -> Identity Check and then temporarily disable Identity Check if it's currently enabled

2. Go to Settings -> Work Profile Security and disable "Use one lock"

3. Under "Work profile lock", set up your fingerprints. You CAN use the same PIN/password as your lock screen which is what I did

4. Not critical, but I'd turn Identity Check back on

 

If you don't turn off Identity Check, then when you go to enroll your fingerprints you will either be met with a blank screen or the settings app will crash