Hello, Welcome to the Community. We understand the concern of the battery draining quickly.
Some things that can help with Battery optimization, is the following:
Note: The battery adaptive feature may cause the battery to drain a little faster at first until the phone adapts to your usage, and learns how you're operating, the charge will be stored and used in different manners based on how you use your phone. This sometimes can take a few weeks for it to learn the habits and customize itself to make sure you have the best performance and lasting battery.
Be sure the Personal Data Intelligence app (and all apps) is fully updated.
We also recommend clearing the cache partition. To get to recovery mode: - Turn off phone - Once off, hold down volume up and power buttons simultaneously - When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears - Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) - Use power button to select.
If you've tried troubleshooting above, when it comes to exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
My battery life seems to be fine. How much do you use your phone and what do you use it for? Maybe we can compare and see if it really is an issue of hardware/possible defective unit, software, or user issue
Hello, Welcome to the Community. We understand the concern of the battery draining quickly.
Some things that can help with Battery optimization, is the following:
Note: The battery adaptive feature may cause the battery to drain a little faster at first until the phone adapts to your usage, and learns how you're operating, the charge will be stored and used in different manners based on how you use your phone. This sometimes can take a few weeks for it to learn the habits and customize itself to make sure you have the best performance and lasting battery.
Be sure the Personal Data Intelligence app (and all apps) is fully updated.
We also recommend clearing the cache partition. To get to recovery mode: - Turn off phone - Once off, hold down volume up and power buttons simultaneously - When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears - Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) - Use power button to select.
If you've tried troubleshooting above, when it comes to exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
I have s25U. After algorith learned the pattern my battery drain was stopped at night with only 3% getting down with 8 hr sleep.
After update since april 25th 8hr sleep drains 20% battery. Out of no where it fixed for 1 day and drain was back to normal and then it was again 20% at night.
Battery usage graph shows the spikes at night but it dont says which app uses the battery. So i am assuming its system/carrier services draining the battery more.
I would try google carrier services app now and see if that works.
Anyone having same issue ? And still facing it or got it solved ?
Its clear by now since many has this problem still that this post does NOT help. This is standard post but it does not help at all. I have drain still. Many people have it. Its over 2 week. I had it fixed for 1 day and drain started again. Something is not good with new update for sure.
